Privacy Policy
Last updated: August 2026
Welcome to TILO Studios. We respect your privacy and are committed to protecting any personal information you may share with us through TILO Studios.
01Who We Are
TILO Studios is a creative production studio based in Mexico City, working internationally across film, television, branded content, live experiences and creative development.
We are the controller of the personal data described here. If you have any questions regarding this Privacy Policy, you can contact us at:
hello@tilo.studio
02Information We Collect
We may collect limited personal information when you:
- Contact us through forms or email
- Join The TILO List (name, email, phone, city, country, language and how you heard about us)
- Attend or register for one of our events (including registrations made on platforms such as Luma)
- Open a private screening link we have shared with you
- Interact with the website and accept analytics
03How We Use Information
- Respond to inquiries
- Invite you to TILO events, screenings and updates
- Maintain our community register and its event history
- Improve the website and analyze traffic (only with your consent)
- Maintain website and private-link security
We do not sell your personal data, and we do not use it for third-party advertising.
04Legal Basis
We process your data based on your consent (analytics, joining The TILO List), our legitimate interest (responding to inquiries, security, professional relationships), or to meet legal obligations.
05Cookies & Analytics
We use first-party analytics hosted on our own infrastructure, enabled only if you accept it in the cookie banner. It records page views and basic interactions, with no advertising profiling. We do not use Google Analytics or Meta pixels.
06Processors & Services
We work with providers that process data on our behalf: hosting and database (cloud infrastructure), email delivery (Resend), inbound mail forwarding (ImprovMX) and event registration platforms (Luma). These providers may only use the data to deliver their service to us.
07Data Retention
We keep community data for as long as the relationship remains relevant or until you ask us to delete it. Analytics data is kept in limited, aggregated form, and email correspondence is kept for as long as it is relevant to the project or relationship.
08Data Protection
We take reasonable technical and organizational measures to protect your information: restricted admin access, row-level database access control, and private, expiring screening links. However, no internet transmission or storage system can be guaranteed to be completely secure.
09International Visitors
TILO Studios operates internationally between Mexico and Scandinavia. By using this website, you understand that information may be processed in countries outside your own jurisdiction, with appropriate safeguards in place.
10Your Rights
- Request access to your data
- Request correction or deletion
- Withdraw consent at any time
- Unsubscribe from our communications
- Object to certain processing or request portability
Write to us at hello@tilo.studio and we will respond within a reasonable time.
11Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised "Last updated" date.
12Contact
TILO Studios
Mexico City, Mexico
hello@tilo.studio